Privacy Policy of Golden Aura Convention Private Limited

1. Information We Collect

• Personal Information: We may collect personal information that you voluntarily provide to us when you book our services, contact us, or sign up for newsletters. This information may include your name, email address, phone number, and event details.
• Payment Information: When you make a booking or purchase services from us, we may collect payment information, including your credit card details or bank account information. This information is used solely for processing payments.
• Automatically Collected Information: We may automatically collect certain information when you visit our website, including your IP address, browser type, operating system, pages viewed, and the dates/times of your visits. This information helps us improve our website and user experience.
• Cookies and Tracking Technologies: Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookies through your browser settings. However, disabling cookies may affect certain website functionalities.

2. How We Use Your Information

• To Provide Services: We use your personal information to process bookings, manage events, and provide the services you have requested.
• To Communicate with You: We may use your contact information to send booking confirmations, event updates, and respond to your inquiries. If you subscribe to our newsletter, we will send you promotional emails and updates about our services.
• To Improve Our Services: We use the information we collect to understand user preferences, improve our website, and enhance our service offerings.
• For Marketing Purposes: With your consent, we may use your information to send you promotional materials and offers related to our services. You can opt out of receiving marketing emails at any time by following the unsubscribe instructions in the email.

3. How We Share Your Information

• Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, event planners, and IT support. These providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it.
• Legal Obligations: We may disclose your information if required by law, such as in response to a subpoena, court order, or legal process, or to protect the rights, property, or safety of Golden Aura Convention Private Limited, our clients, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner as part of the transaction.

4. Data Security

• Security Measures: We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and restricted access to your data.
• Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Your Rights and Choices

• Access and Correction: You have the right to access, correct, or update the personal information we hold about you. If you wish to make any changes, please contact us at the email address provided below.
• Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails from us, you can opt out by following the unsubscribe instructions in the email or by contacting us directly.
• Request for Deletion: You have the right to request the deletion of your personal information, subject to certain legal exceptions. To request the deletion of your data, please contact us using the details below.

6. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete the data as soon as possible.

8. International Data Transfers

If you are accessing our website from outside India, please be aware that your information may be transferred to, stored, and processed in India, where our servers are located. By using our website and services, you consent to the transfer of your information to India.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

• Golden Aura Convention Private Limited
• Email: info@aurumconventions.com
• Phone: +91-8800 337 663
• Address: Sohna Road, Gurgaon, Haryana, India